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Step 1 of 3

Service requested

Choose the closest match. If you are not sure, select “Not sure” and we’ll help.

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Step 2 of 3

Property location

First choose the property type. We’ll tailor the last step to match.

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Physical address

Enter the complete location where the work will happen. PO boxes cannot be used here.

Choose a complete suggestion or type the street number and street name.

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Give enough detail for a technician to locate the property without a street number.

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Step 3 of 3

Contact and billing

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Billing

Leave blank if invoices should go to the contact email above.

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A PO box is allowed for billing.

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H2O & Backflow Tests
Request received
✓

Thank you.

Thanks, {{ name }}. Our team will reach out shortly — usually same day — to confirm details and set a time. If it's urgent, call us directly at (512) 755-7318.

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What happens after I submit the service request?

H2O reviews the address, service, property type, timing, and notes, then follows up with the questions or scheduling information needed for the next step.

Does submitting the form guarantee an appointment?

No. The request starts the conversation. H2O confirms scope, coverage, access, timing, and any pricing or documentation details before an appointment is finalized.

What should I include for a compliance deadline?

Include the notice, due date, serving utility, assembly or system details, service address, and access instructions. Photos can help the team prepare.

What should I do for an active emergency?

For an active leak or time-sensitive property issue, call (512) 755-7318. If there is immediate danger, flooding near electricity, fire-system impairment, or a public-safety concern, contact the appropriate emergency authority first.